QUALITY MANAGEMENT

OUR QUALITY MANAGEMENT

Quality-focused thinking and acting is an essential part of our philosophy and our quality management. From quality assurance to quality management, clearly defined and structured process steps have been implemented in the development and manufacturing of existing established systems and future products in the area of industrial marking. Our understanding of quality, which aims for the comparison of tests, processes, or results at different moments, is taken as the basis primarily in the context of a project or a new product as well as with regard to comparative data analyses.
The significant effort we put into quality management with our well-defined normative quality standards for the development and production of marking technology, labeling systems, and labels has proven to be both successful and sustainable. Quality and customer satisfaction are our main goals, which leads to MSM's products complying with inherent specifications and demands, thus meeting the measurable and quantifiable requirements and criteria of quality assurance. We are continuously working to increase our level of quality. That is why our processes are subject to constant monitoring and improvements.

Our quality management aims for high customer satisfaction.
We achieve this with:

  • High product quality
  • Consistency
  • Reliabilityt
  • And high-level competence

All of our staff members feel responsible for our customers. From our office staff to our logistics specialists, each and every one aims to serve our customers quickly and with a high level of competence. This attitude is reflected by the high level of satisfaction of our customers.

Thanks to the continuous professional development and support of our staff, we guarantee our customers a sustainable quality standard.